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With our 14-Day money back guarantee on jewelry items, loose beads and more, you have plenty of time to make sure that you are happy with your purchase. If for any reason you are not completely satisfied with our product, please return the undamaged item(s) within 14 days of the receipt for a full refund less shipping/handling and or other additional charges accrued from the initial shipment of your product(s). Seller cannot guarantee the safety of delivery unless additional insurance/delivery confirmation is purchased. Your refund will be processed as soon as we have received and accepted your returned item. Upon receiving your return, the item will be inspected. Be aware that worn or damaged items or those that have been engraved, or altered in any way will not be accepted for return. We will gladly replace defective item(s), or exchange for identical/similar item being at same cost. Buyer is responsible for all return costs.
To properly return an item to Beads Bagan Gallery and Shop: Please pack up your item securely including the original jewelry, box or package it came as, all original paperwork/receipts (if any and please make copies for your records) and return it to;
Beads Bagan Gallery and Shop
Attn: Returns
13 E. Wellington Mews
Smyrna, DE 19977
If you have any questions or comments regarding our return policy, please feel free to contact us with the details.
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